Help Center
Find answers to common questions and get support
Getting Started
How do I start playing games?
Simply visit our Games page and click on any game you'd like to play. All games are free to play and require no registration or downloads.
Do I need to create an account?
No, PlayZavera is designed to be completely accessible without registration. You can start playing immediately.
Are the games free to play?
Yes, all games on our platform are completely free. We believe in providing entertainment without any cost barriers.
Game Information
What types of games do you offer?
We offer a variety of social casino games including slots, table games, and other entertainment games. All games are designed for fun and entertainment purposes only.
Can I win real money?
No, PlayZavera is a social gaming platform only. We do not offer real money gambling or betting. All games are played for entertainment and fun.
Are the games fair?
Yes, all our games use random number generators to ensure fair and unbiased gameplay. However, since no real money is involved, outcomes are purely for entertainment.
Technical Support
What browsers are supported?
Our platform works best with modern browsers including Chrome, Firefox, Safari, and Edge. We recommend keeping your browser updated for the best experience.
Do I need to download anything?
No downloads are required. All games run directly in your web browser using HTML5 technology.
What if a game doesn't load?
Try refreshing the page or clearing your browser cache. If problems persist, please contact our support team.
Account & Privacy
How is my privacy protected?
We take privacy seriously. Please review our Privacy Policy for detailed information about how we handle your data.
Do you collect personal information?
We collect minimal information necessary to provide our services. We do not sell or share your personal information with third parties.
Responsible Gaming
How do you promote responsible gaming?
We promote responsible gaming through education, clear messaging about entertainment-only play, and providing resources for those who may need help. Visit our Responsible Gaming page for more information.
What age restrictions apply?
Our platform is intended for users aged 18 and older. We do not knowingly collect information from individuals under 18.
Contact & Support
How can I contact support?
You can reach our support team at [email protected]. We aim to respond to all inquiries within 24 hours.
What information should I include in my support request?
Please include your name, email address, a clear description of the issue, and any relevant details such as browser type, device, and steps to reproduce the problem.
Still Need Help?
If you couldn't find the answer to your question here, please don't hesitate to contact us directly. Our support team is here to help ensure you have the best possible gaming experience.